Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability

This site is provided on an “as is” and “as available” basis. No representations or warranties of any kind are made, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, this site’s owner disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. This site’s owner does not warrant that this site, its servers, or e-mail sent from this site are free of viruses or other harmful components. This site’s owner will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Shipping/order fulfilment

Products ship our local warehouses or where stock is available.

Orders normally ship within 48 hours after order processing is complete. There are occasions which an order may take longer to process and we will keep you informed.

Once your order is shipped an email will be sent with your order status and tracking information.

Please contact us at info@cretebeater.com if you have any questions or are in need of an exact shipping time.

Backordered Items – we will inform of any backorder issues and availability date.

Your card is initially authorized for the purchase. It is not charged until your item(s) have been shipped.

Shipping Rates:

Shipping rates are calculated in the order system and apply to all orders.

Additional fees may apply if orders are changes after the initial order. You will be informed of any additional fees before any goods are dispatched.

International & overseas shipping is available.  Any customs, duties or other fees associated with International shipments shall be paid for by receiver.


Upon receiving your order please follow these steps before opening the packaging/items:

If shipment parcel(s) shows signs of shipping damaged, please have the parcel carrier make notes of any parcel(s) damage at the time of delivery.

Check the item(s) for any visual delivery damage or defects in the item(s) original packaging.

Make sure the item is what you expected before opening the package.

If you are for any reason unsatisfied, please read the following and fill out the Return Authorization Form.

The Return Authorization Form must be filled out within 5 days of receiving the items.

Items must be returned in new unused condition.

A 20% service charge may be applied to all returned items falling under the first 5 day period.

After 5 days, a 20% – 30% restocking fee will be applied.

If the items are used, or opened we reserve the right to reject the returned product(s).

Any markings on the packaging put there by the consumer will constitute a rejected return.

Original shipping charges are non refundable and will be deducted from the available credit.

Any refunded amount will be issued to the same form of payment originally used for the purchase.

Shipping the item(s) back without a Return Goods Authorization (RGA) number issued from CreteBeater.com may delay your refund.

Shipping cost and return of the product to CreteBeater.com is at the customers cost.

Product Policies & Exemptions

All returns will be inspected upon arrival at our warehouse. If there are any signs that the item has been used or opened, we reserve the right to apply up to a 50% restocking fee. All return items must be in their original packaging.

You may complete a return item form by emailing info@cretebeater.com